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Emergency Repair

At your service 24/7

Speedie Glass are a family of licensed glass professionals who specialise in broken glass repair for cracked or smashed glass in windows, glass doors and storefronts throughout Brisbane, Ipswich and their surrounding areas.

We deliver 24/7 emergency glass replacement service, and owner Paul Neuman answers each call personally before dispatching a tradesman to your home to repair your broken window or door. We are a QBCC licensed member of Queensland’s Glass & Aluminium Association (GAAQ).

We install any type, size and thickness of glass, for replacement or upgrades, including laminated safety glass. We use only Australian-made, Australian standard glass and carefully inspect every piece before it leaves our shop. Call-out fees apply, but if we can’t fix it straightaway, we’ll clean it up and secure it until we can get what’s needed.

What Merits a Middle-of-the-Night Glass Emergency Call?

A true emergency endangers your building’s physical security and the safety of you, your family or your customers.

Security threats that merit immediate attention include:

  • Outside windows, glass door panels, storefronts and other glass entryways that are cracked, broken or shattered. Interior glass structures cannot be entered from the outside and therefore pose no immediate threat and can wait until opening hours to discuss.

Safety threats that merit immediate attention include:

  • A large area covered by tiny pieces of glass or mirror that cannot be closed off from small children and animals. A couple of minor shards are not an emergency.

What to Expect When You Call Speedie Glass

When you ring us for glass replacement, please be prepared to answer a series of questions to help us save you time and money and ensure your glass is cut to size to fit properly into its frame. Questions asked include the following:

  • Are you own the property or do you rent?

We need to know who carries the insurance and is responsible for paying for the repair.

  • Is it a window or a door that’s been broken?
  • Whereabouts is the door or window?

There are national standards that regulate what rating of glass is to be used for different locations throughout a home.

  • Was the glass broken during the commission of a crime?

As a family business, we must also take our own safety into account. If the glass has been broken due to a criminal act, we will wait until the perpetrator has been removed from the area before coming out to inspect the break.

  • If the break doesn’t pose an immediate threat to your building’s security, is there any way you can close off the area until we can come out?

Be safe. Don’t touch the glass with your bare hands and don’t throw away any parts associated with the frame. We have equipment that will safely remove as much glass as humanly possible, and will use the saved parts when we replace the glass.

  • Is the frame made of aluminium or timber?
  • Are there steps leading to the door or window?
  • What is the estimated size of the glass needed?

This is your personal estimation. However, the more accurate the info, the more accurate the cost estimate.

The answers to these questions affect the materials, time and labour involved. And sometimes it’s just too difficult to quote a job over the phone. In these cases, we’ll come out and investigate what’s needed before issuing an estimate.

How Long Will it Take to Replace My Glass?

It depends on where the glass is going and what type of glass is to be installed. Normal window glass replacement is a one-day service. Bigger glass may take longer to order and install.

Beware of Inferior Glass and Service

We use only Australian standard glass and carefully inspect every piece before it leaves our shop.

Different types of quality glass serve different purposes for your safety and security. That’s why it’s important you hire a licensed tradesman trained to know the differences to handle your glass replacement. We are a QBCC licensed member of Queensland’s Glass & Aluminium Association (GAAQ).

Our work is guaranteed and every piece of glass is checked before it leaves our shop. However, if there’s a problem, we’ll come back and fix it at no extra charge as soon as possible.

No matter what time of day or night, Speedie Glass owner Paul Neumann answers each call personally before dispatching a tradesman to your home or business to repair your broken window or door.

If you have a true glass emergency, call Paul immediately and let us secure your home or place of business to ensure the safety your family or customers. Our mobile service encompasses Ipswich- Brisbane, Lockyer Valley and surrounding areas.